Tickets are answered by engineers, not scripts. Routing issues, packet loss, performance tuning — you talk directly to people who can fix it.
Our Hong Kong and Los Angeles servers route traffic back to Mainland China over China Telecom's premium CN2 GIA network, with optimized paths for China Unicom and China Mobile as well. The result is lower latency and far fewer dropped packets than standard international transit.
Your port speed is reduced until the next billing cycle. We never suspend your service or charge hidden overage fees.
Hong Kong (HKG) and Los Angeles (LAX). Hong Kong offers the lowest latency to Mainland China, while Los Angeles offers larger bandwidth and monthly transfer at a lower price.
Servers are provisioned automatically after payment and are typically online within five minutes.
Yes. You can upgrade to a larger plan at any time from the client area — the price difference is prorated automatically.
