Tickets are answered by engineers, not scripts. Routing issues, packet loss, performance tuning — you talk directly to people who can fix it.
Your port speed is reduced until the next billing cycle. We never suspend your service or charge hidden overage fees. Bare metal plans are unmetered and have no monthly transfer cap.
Servers are provisioned automatically after payment and are typically online within five minutes.
Yes. You can upgrade to a larger plan at any time from the client area — the price difference is prorated automatically.
